FAQ
Eyelash Growth Serum
How soon can I expect to see results?
In 4 to 6 weeks , eyelashes appear longer and fuller. For optimal results, a complete 8 to 12-week treatment is recommended.
Is the serum suitable for sensitive eyes?
Yes. The formula is dermatologically tested and suitable for sensitive eyes as well as contact lens wearers.
Can I use it with mascara or eyelash extensions?
Absolutely. The serum works directly at the root of the eyelashes, without interfering with your makeup routine or extensions.
How long does a bottle last?
On average 2 to 3 months , with daily application.
Nail Growth Serum
What are the benefits of Luxalie nail serum?
It stimulates growth, strengthens keratin and protects against breakage for long, strong and elegant nails.
When will the first results appear?
Within 2 to 3 weeks , nails become harder and more even, with visibly accelerated growth.
Is it compatible with nail polish or gel manicures?
Yes. Apply the serum to clean nails before applying the polish. It absorbs quickly and does not affect its staying power.
How long does a serum pen last?
One pen lasts approximately 1 to 2 months depending on the frequency of use.
Orders & Returns
What are your delivery times?
All orders are prepared within 24 to 48 business hours . Average delivery times are 2 to 5 business days in France and Europe. A tracking number will be provided.
What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, Amex) and PayPal , 100% secure.
Can I return a product if I am not satisfied?
Yes. You have 30 days after receipt to return an item. You can choose between a refund or an exchange.
Can I modify my order after it has been validated?
If the order has not yet been shipped, it is possible to modify or cancel it by quickly contacting our customer service.